Courseware Library

Training Solutions

 

Utilizing the current best practices in training and coaching that educates, energized, and engages employees at all levels.

01. Customized

Rather than having to use canned training packages, we consult with you to find out your specific needs and design a training program this is uniquely created to serve your need.

02. Pricing

Our affordable pricing is also a big plus. Our services are priced lower than other larger providers, but still providing you with quality professional experience.

03. Short Notice

We have the ability to offer training’s on short notice. For ex., we can assess your needs, develop your custom training’s, and train your employees in 2-3 weeks, sometimes, even sooner.

Brinkley Training & Consulting

Training Solutions

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Web Development
Accountability at Work

Creating a Culture of Ownership and Responsibility (classroom, e-learning)

The benefits to fostering a culture of accountability are not far-fetched. Most organizations are well aware of the end-result – high levels of employee commitment, participation, satisfaction and overall company morale just to name a few. What is less obvious is how to get there. Accountability is not about giving people more responsibility or punishing them for errors. The goal is simple – encourage actions that are consistent with desired results. This frame of mind sets the pace for accountability at Work. The program leads participants through the concept and practices of accountability in two respects – personal and mutual accountability. The first half of the program focuses on encouraging actions that are consistent with behavior-related expectations – teaching participants how to take responsibility for the consequences and outcomes of individual choices and actions by building trust, seeking feedback, and learning from mistakes; while, the second half of the program provides insight into taking actions that are consistent with task-related expectations – participants discover how to count on one another to keep commitments by establishing accountability agreements and engaging in accountability conversations both within and outside of teams. Breaking the concept and practices of accountability down to the personal and mutual level presents participants with the opportunity to develop a more complete understanding of how to effect a culture of accountability in their workplace.

Program Length: 4 hours/Half Day
e-learning Length: 60 minutes

Web Development
Analytical Thinking Skills

The Four Behavior Styles and How to Make
Them Work for You (classroom, e-Learning)

Adapting Your Leadership Style: The Four Behavior Styles and How to Make Them Work for You will
assess your personal leadership style and apply and practice tools for building connections with
employees, running productive meetings and enhancing employee motivation.

Program Length: 4 hours/Half Day
e-Learning Length: 1 hour 5 minutes

Web Development
Assertiveness Skills

Assertiveness Skills are crucial to professional development, as well as other aspects of life. Some of these skills include asking for what you need handling confrontations gracefully, and putting ideas forward with confidence. Not only do these skills improve teamwork, focus discussions, and build relationships, but they also help individuals to become competent constructive, confident, and perform at their best.

Program Length: 4 hours / Half Day
e-Learning Length: 55 minutes

Web Development
Behavioral Interviews

An Evidence-Based Approach to Hiring the Right Candidate (classroom, e-Learning)

When new hires fail to meet initial expectations, not only must organizations spend time and resources
hiring replacement employees, but also potentially suffer a loss of productivity and, in some cases, a damaged reputation as the result of an employee’s poor performance. A negative attitude, lack of punctuality, and an inability to work well with others or resolve conflict are all behavioral issues that
employers can otherwise uncover during an interview—with the right know-how. Basing its teachings on the basic premise that past performance is the best indicator of future performance, Behavioral Interviews leads participants through a structured interview process from reviewing resumes to conducting interviews to evaluating candidates.

Program Length: 4 Hours / Half-Day
e-Learning Length: 1 hour 16 minutes

Web Development
Coaching Coversations

This training will help you establish the context of a situation and lead a series of coaching conversations
that make the individual responsible for proactively defining goals and becoming accountable to their
commitments. You will understand how the various aspects of coaching conversations (such as defining
the opportunity or problem, analyzing options, and developing an action plan) can motivate and support
individuals to help them successfully meet their goals.

Program Length: 4 hours / Half Day
e-Learning Length: 51 minutes

Web Development
Contract Management

Coming Soon …

Web Development
Critical Thinking Skills

What’s the #1 skill executives look for in their employees? Critical thinking. It’s a skill that can help your organization find smart solutions to tricky problems, avoid emotional thinking and mistakes, and work together more efficiently. Critical Thinking Skills is a training solution that provides individuals with tips, techniques, and thought exercises that help to develop critical thinking skills.

Program Length: 4 hours / Half Day
e-Learning Length: 45 minutes

Web Development
Cultural Competency

Culture is the shared values, traditions, norms, customs, art, history, folklore and institutions of a specific group of people. Cultural competency is “the willingness and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of our
cultural identities.” The result is words and actions that recognize, affirm and value the worth of individuals and communities and protect and preserve the dignity of each.

Program Length: 5 hours / Half Day
e-Learning Length: 48 minutes

Web Development
Developing a Personal Success Plan

Coming Soon …

Web Development
Developing Your Direct Reports

Developing Your Direct Reports is a course in which participants will learn development coaching. So what’s the difference between performance management and development coaching? Performance management is focused on eliminating the weaknesses of the past and present. Development coaching,
on the other hand, targets employee strengths as the basis for future performance and the achievement of long-term goals. And the other major difference? It requires the direct and regular involvement of the manager.

Program Length: 4 hours / Half Day
e-Learning Length: 55 minutes

Web Development
Effective Communication

Coming Soon …

Web Development
Effective Risk-Taking

Taking risks is not easy. It requires a willingness to operate outside of your comfort zone and experiment with new ways of doing things as you step into a situation with unknown or potentially adverse results.

But as Margie Warrell famously said, “growth and comfort never ride the same horse”; Risk-taking is a necessary part of moving forward. However, there is a big difference between effective risk-taking and just being reckless. In this program, participants learn how to conduct a risk analysis that unearths the potential benefits and negative consequences of acting on an idea or opportunity. Other areas of focus include overcoming fears, creating contingency plans, managing crises, and building resilience. With this know-how participants are able to develop the confidence they need to pursue valuable growth opportunities that effect positive change in their organization.

Program Length: 4 hours / Half Day
e-Learning Length: 1 hour 5 minutes

Web Development
Employee Engagement

The Supervisor’s Guide to Gaining and Sustaining Commitment (classroom, e-Learning)

Employee Engagement is a half-day training course that introduces leaders and managers alike to the tools and techniques for ensuring employees feel valued and supported in their day-to-day responsibilities. Organized into four distinct categories or strategies for employee engagement, the program offers self-assessments, interactive activities, and practical knowledge for becoming an effective and influential leader.

Program Length: 4 hours / Half Day e-Learning Length: 1 hour

Web Development
Ethics in the Workplace

Being ethical does not mean following your feelings. Your feelings can misdirect you.
This training program explores how workplace ethics should be developed, how to create the standards and policies that support them, how employees can be trained and managed to follow and support these standards, and how to deal with problems where ethics are concerned.

Program Length: 4 hours / Half Day
e-Learning Length: 50 minutes

Web Development
Adapting Your Leadership Style

The Four Behavior Styles and How to Make Them Work for You (classroom, e-Learning)

 Adapting Your Leadership Style: The Four Behavior Styles and How to Make Them Work for You will assess your personal leadership style and apply and practice tools for building connections with employees, running productive meetings and enhancing employee motivation.

Program Length: 4 hours/Half Day
e-Learning Length: 1 hour 5 minutes

Web Development
The Art of Influencing Others

Lay the foundation for more effective communication in this highly interactive workshop. Develop creative ways to establish rapport and build relationships through a deeper awareness of the power of nonverbal communication. Learn how to avoid common communication barriers. Recognize communication styles preferences, and tailor your communication to be more effective with each style. Learn methods for de-escalating difficult situations and resolving conflict effectively. Through a series of structured experiences, develop and learn to apply skills that improve your effectiveness when marketing your services in any communication skill.

Program Length: 16 hours / Two Days
e-Learning Length: 1 hour 20 minutes

Web Development
Balancing Priorities

How to Successfully Manage Tasks, Deadlines, and Expectations (classroom, e-Learning)

How many times have you heard this plea for help? The demand for productivity is greater than ever before. Deadlines are tight, resources are limited, technology is complex, and oftentimes employees have the added challenge of reporting to more than one manager. It’s no surprise this pressure can lead to increased conflict and overwhelming feelings of confusion. That is, until you equip them with the skills they need to manage their workload effectively.

Program Length: 4 hours / Half Day
e-Learning Length: 45 minutes

Web Development
Business Etiquette

Business etiquette is defined as the conduct or procedures that are generally acceptable and polite in the workplace. It is typically a set of unspoken expectations that most people either meet—or find out about when they do not meet them. This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior.

Program Length: 4 Hours / Half Day
e-Learning Length: 1 hour 45 minutes

Web Development
Coaching for Development

Coaching for Development: Help Employees Reach Their Full Potential (classroom, e-Learning)

An organization’s success relies on the performance of every employee and so it goes without saying that it is important to foster an atmosphere that allows for employee’s to grow with the company. The key to this is guidance. Coaching for Development recognizes the need for employees to feel committed to their work and is designed to help managers, supervisors, and leaders alike to encourage individual performance as a means for increasing engagement and ultimately productivity rather than to use the traditional “command and control” method. In this workshop, you'll learn the key elements of building a successful coaching relationship and how to best implement them using a step-by-step coaching process; in addition, how to help an employee implement a development plan to individually improve their success as well as how to apply effective strategies for overcoming common coaching challenges.

Program Length: 4 hours / Half Day
e-Learning Length: 55 minutes

Web Development
Creative Problem Solving

Creative Problem Solving is a course in which participants will learn how to integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today’s fast-changing world. The concept of “innovation” and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the marketplace; it also focuses on solving customer problems.

Program Length: 8 hours / Full Day
e-Learning Length: 60 minutes

Web Development
Critical Thinking Skills Applied

Critical Thinking Skills — Applied helps participants put theory into practice. It begins with an introduction into the process of critical thinking and the characteristics it encourages as well as the common mistakes one should avoid. Participants are then called to use their critical thinking skills to analyze a series of case studies or real-world scenarios where they’ll learn to challenge information, deepen insight and facilitate participants’ ability to actively translate the learned material into their work back on the job.

Program Length: 4 hours/Half Day
e-Learning Length: 35 minutes

Web Development
Delegating for Growth

Delegating for Growth is an interactive skills training course that will help any manager to better understand the purpose of delegation, prepare for and apply the steps to delegating effectively, and learn to recover from inevitable mistakes or disappointments. This training program will help to increase company-wide productivity, foster employee confidence at all levels, and develop a team-driven culture.

Most tasks and projects can be delegated. In particular, if you find yourself doing the tasks and activities you were promoted from, that’s a clear sign of items you should be delegating. Not sure how? That’s where we come into play.

Program Length: 4 hours / Half Day
e-Learning Length: 45 minutes

Web Development
Developing Positive Relationships at Work

Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.

Program Length: 4 hours / Half Day
e-Learning Length: 45 minutes

Web Development
Diversity Awareness

Fostering a Climate of Inclusion, Sensitivity, and Respect in the Workplace (classroom, e-Learning)

A survey by Korn/Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace. The hiring costs which result from high turnover are a huge stumbling block to company success, not to mention the time investment that goes into screening applicants and acclimating new hires to their role. Still, the greatest hindrance to progression lies within the heart of the issue—that is, to devalue and exclude employees because they are different is to also place limitations on their contributions and ability to grow.

From fundamental attribution errors to micro-inequities (a term coined by researcher Mary Rowe), Diversity Awareness: Fostering a Climate of Inclusivity, Sensitivity, and Respect in the Workplace, explores the subtle ways that these limitations occur and how to combat them by fostering an environment that focuses on building respectful interactions. The program defines diversity in broad terms, recognizing that people see differences in varying ways from educational background to personal attributes and experiences. Professionals at every level will learn how to take proactive steps to find and
capitalize on unique skills as well as exercise flexible thinking and seek personal growth.

Program Length: 4 Hours / Half Day
e-Learning Length: 45 minutes

Web Development
Effective Listening Skills

Without the proper training, two things can stand in the way of effective listening: bad habits and style differences. The first step to becoming a better listener is to break and eliminate those habits. The second step is to understand the different ways people listen, along with its benefits and potential trouble spots. Effective Listening Skills can help anyone become a better listener. Using a five-step process, individuals learn how to eliminate barriers to good listening, improve communication skills, maximize productivity, and build interpersonal relationships.

Program Length: 4 hours / Half Day
e-Learning Length: 50 minutes

Web Development
Emotional Intelligence

A Scientifically Proven Method for Developing the
Skills of Success (classroom, e-Learning)

No doubt technical and task-oriented skills are important to bring to any working environment, but research has proven that real success comes from those who have honed the soft skill of emotional intelligence. No organization is without its ups, downs, and of course, turnarounds, which is why emotional intelligence is an essential aspect for anyone in the working field. Emotional intelligence is recognizing your emotional triggers and knowing when and how to use them in a way that enables you to not only deal with these stressors objectively, but to also develop strong connections with your co-workers. This program introduces the four essential aspects to honing this soft skill, and strategies for developing each; helping you to confront issues, tackle problems, and manage change and stress with composure and clarity.

Program Length: 4 hours / Half Day
e-Learning Length: 55 minutes

Web Development
Ethics in Public Procurement

Coming Soon …

Web Development
Financial Intelligence

The Ten Accounting Instruments Every Professional Should Know (classroom, e-Learning)

Financial Intelligence is a back-to-basics training program that’s perfect for anyone who needs to learn how to read, interpret, and analyze the ten most commonly used accounting instruments. Managers, particularly, will benefit from understanding the financial consequences of their decisions. And, in doing so, be more able to contribute to planning and strategy discussions. From budgets and income statements to EBITDA, break-even analysis, and profitability ratio, this program empowers individuals to control operations, justify requests, translate performance into financial terms, and quantify their contribution to the organization.

Program Length: 4 hours/Half Day
e-Learning Length: 50 minutes

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